Terms of service
> [INIT] Loading Master Service Agreement v4.0.1...
> [VERIFY] B2B/B2C Protocols Initialized...
> [ACCESS] Status: AUTHORIZED
> [LAST_UPDATE] 2026-10-11
>
> =================================================================================
> SYSTEM_HEADER
> =================================================================================
> Document ....... Master Terms of Service
> Developer ...... Amitabh Srivastav
> Operator ....... Softpiper Solutions LLP
> Jurisdiction ... Republic of India
> Contact ........ contact@luxelensai.com
> Reference ...... #TOS-GLOBAL-2026-v4.0.0
>
> 1.0 // ACCEPTANCE_OF_TERMS
> ---------------------------------------------------------------------------------
> By accessing or using LuxeLens AI Studio ("Service"), you ("User", "you", "your")
> agree to be bound by these Terms of Service ("Terms", "Agreement"). If you are
> using the Service on behalf of an organization, you represent that you have
> authority to bind that organization to these Terms.
>
> > [BINDING] These Terms constitute a legally binding agreement.
> > [CONDITION] If you do not agree, do not use the Service.
> > [EFFECTIVE] Agreement effective upon first access or account creation.
>
> Eligibility Requirements:
> - Minimum age: 16 years (EU/UK) | 13 years (USA) | 18 years (India)
> - Legal capacity to enter binding contracts
> - Not previously banned from the Service
>
> 2.0 // DEFINITIONS
> ---------------------------------------------------------------------------------
> > "Service" ........... The LuxeLens AI Studio SaaS platform, including all
> > web applications, API endpoints, and Neural Engine.
> >
> > "User Content" ...... Images, prompts, and other materials you upload or
> > input into the Service.
> >
> > "Output" ............ AI-generated content produced by the Service based
> > on your User Content and instructions.
> >
> > "Subscription" ...... Your paid or free-tier access plan.
> >
> > "Neural Engine" ..... The AI models and processing systems powering the Service.
>
> 3.0 // LICENSE_GRANT
> ---------------------------------------------------------------------------------
> [3.1] License to You
>
> Subject to these Terms and payment of applicable fees, we grant you a limited,
> non-exclusive, non-transferable, revocable license to access and use the Service
> for your internal business or personal purposes.
>
> > [SCOPE] Personal and commercial use permitted (paid tiers)
> > [LIMITS] No sublicensing, resale, or white-labeling without written agreement
> > [REVOCATION] License terminates upon breach or account termination
>
> [3.2] Output Ownership & Rights
>
> | Tier | Your Rights to Outputs | Restrictions |
> |------|------------------------|--------------|
> | Paid Plans | Full ownership — commercial use permitted | Subject to Acceptable Use Policy |
> | Free Tier | Licensed under CC BY-NC 4.0 | Non-commercial use only |
> | API/Enterprise | Per contract terms | As specified in agreement |
>
> Important Clarifications:
>
> - You own your Outputs (paid tiers), but we retain rights to the underlying AI models
> - Outputs may be similar to content generated for other users due to AI model nature
> - We do not claim ownership of your User Content or Outputs
> - You are responsible for ensuring your use of Outputs does not infringe third-party rights
>
> [3.3] License to Us
>
> You grant us a limited license to:
>
> > [PROCESSING] Process User Content to generate Outputs
> > [STORAGE] Store User Content as described in the Privacy Policy's retention schedule
> > [IMPROVEMENT] Use anonymized, aggregated data for Service improvement
> > [DISPLAY] Display Outputs to you within the Service
>
> We will NOT:
> - Use your User Content to train AI models without explicit opt-in consent
> - Sell or share your User Content with third parties
> - Use your User Content for any purpose other than providing the Service
>
> 4.0 // ACCEPTABLE_USE_POLICY
> ---------------------------------------------------------------------------------
> You agree NOT to use the Service to:
>
> prohibited_activities = [
> // Illegal Content
> "Generate content depicting child sexual abuse material (CSAM)",
> "Create non-consensual intimate imagery (NCII/deepfakes)",
> "Produce content that violates any applicable law",
>
> // Harmful Content
> "Generate content promoting violence, terrorism, or self-harm",
> "Create content intended to harass, bully, or defame individuals",
> "Produce fraudulent or deceptive content for malicious purposes",
>
> // Intellectual Property Violations
> "Infringe copyrights, trademarks, or other IP rights",
> "Generate content impersonating real individuals without consent",
> "Create counterfeit goods or deceptive brand materials",
>
> // Technical Abuse
> "Reverse-engineer, decompile, or extract model weights",
> "Attempt to bypass rate limits, security controls, or access restrictions",
> "Use automated systems (bots) without API Enterprise License",
> "Resell, sublicense, or redistribute the Service without authorization",
>
> // Platform Integrity
> "Interfere with Service operation or other users' access",
> "Upload malware, viruses, or malicious code",
> "Attempt to gain unauthorized access to systems or data"
> ];
>
> Enforcement Actions:
>
> | Violation Severity | Action |
> |--------------------|--------|
> | Minor (first offense) | Warning + content removal |
> | Moderate | Temporary suspension (7-30 days) |
> | Severe | Immediate termination |
> | Illegal Activity | Termination + report to authorities |
>
> We reserve the right to remove content and terminate accounts at our sole
> discretion for violations of this policy.
>
> 5.0 // CREDITS_AND_PAYMENTS
> ---------------------------------------------------------------------------------
> [5.1] Credit Packs
>
> > [MODEL] One-time credit packs. There is no subscription and nothing renews.
> > [CURRENCY] INR for payments from India, USD elsewhere (shown at checkout)
> > [TAXES] Prices exclude applicable taxes (GST/VAT added at checkout)
> > [VALIDITY] Purchased credits do not expire while your account is open; trial
> > credits expire on the date shown on the Billing page
>
> [5.2] Payment Terms
>
> | Term | Policy |
> |------|--------|
> | Billing | Charged once, when you buy a pack |
> | Auto-Renewal | None: packs are one-time purchases |
> | Price Changes | Pack prices may change; changes apply only to future purchases |
> | Failed Payments | A failed or uncaptured payment adds no credits |
> | Failed Generations | Credits for a render that fails are returned automatically |
>
> [5.3] Refund Policy
>
> > [GENERAL_RULE] All sales are final. No refunds for change of mind.
> >
> > [EXCEPTIONS]
> > > Service Unavailability: Pro-rata refund for outages > 24 hours
> > > Billing Errors: Full refund for duplicate or erroneous charges
> > > Legal Requirement: As required by applicable consumer protection laws
> >
> > [EXCLUSIONS]
> > > "Quality Subjectivity" (e.g., "I don't like the output style")
> > > Credits already spent on completed generations
>
> [5.4] Free Tier
>
> > [ACCESS] Limited features and usage caps
> > [RIGHTS] Outputs licensed CC BY-NC 4.0 (non-commercial only)
> > [CHANGES] We may modify or discontinue free tier at any time
> > [UPGRADE] Full commercial rights available on paid plans
>
> 6.0 // SERVICE_AVAILABILITY
> ---------------------------------------------------------------------------------
> [6.1] Availability Target
>
> > [TARGET] 99.5% monthly uptime (best effort, not guaranteed)
> > [MAINTENANCE] Scheduled maintenance with 48-hour notice when possible
> > [EMERGENCY] Unscheduled maintenance for security/stability issues
>
> [6.2] No SLA Guarantee
>
> THE SERVICE IS PROVIDED WITHOUT UPTIME GUARANTEES. We do not offer Service Level
> Agreements (SLAs) with financial penalties for standard subscriptions. Enterprise
> customers may negotiate custom SLAs.
>
> [6.3] Service Modifications
>
> We reserve the right to:
> - Modify, update, or discontinue features
> - Change pricing with 30 days notice
> - Limit usage to prevent abuse
> - Suspend Service for maintenance or emergencies
>
> 7.0 // INTELLECTUAL_PROPERTY
> ---------------------------------------------------------------------------------
> [7.1] Our IP
>
> > [OWNERSHIP] We retain all rights to:
> > > The Service, platform, and user interface
> > > AI models, algorithms, and Neural Engine
> > > Trademarks, logos, and branding
> > > Documentation and training materials
> >
> > [RESTRICTIONS] You may not:
> > > Copy, modify, or create derivative works of our IP
> > > Reverse-engineer or attempt to extract model weights
> > > Use our trademarks without written permission
>
> [7.2] Your IP
>
> > [USER_CONTENT] You retain ownership of content you upload
> > [OUTPUTS] You own Outputs generated (subject to tier restrictions)
> > [RESPONSIBILITY] You are solely responsible for your User Content
>
> [7.3] Feedback
>
> If you provide suggestions, ideas, or feedback about the Service, you grant us
> a perpetual, royalty-free license to use such feedback for any purpose without
> obligation to you.
>
> 8.0 // INDEMNIFICATION
> ---------------------------------------------------------------------------------
> You agree to indemnify, defend, and hold harmless LuxeLens AI Studio, Softpiper
> Solutions LLP, and its officers, directors, employees, and agents from any claims,
> damages, losses, liabilities, and expenses (including reasonable legal fees)
> arising from:
>
> > [SCOPE]
> > > Your use of the Service
> > > Your User Content or Outputs
> > > Your violation of these Terms
> > > Your violation of any third-party rights
> > > Your violation of applicable laws
> >
> > [PROCESS]
> > > We will notify you of any claim
> > > You will cooperate in the defense
> > > We may participate in defense at our expense
> > > No settlement without our written consent
>
> 9.0 // LIMITATION_OF_LIABILITY
> ---------------------------------------------------------------------------------
> [9.1] Disclaimer of Warranties
>
> > ==========================================================================
> > THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE"
> > ==========================================================================
> >
> > TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES,
> > EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
> >
> > > MERCHANTABILITY
> > > FITNESS FOR A PARTICULAR PURPOSE
> > > NON-INFRINGEMENT
> > > ACCURACY OR RELIABILITY OF OUTPUTS
> > > UNINTERRUPTED OR ERROR-FREE OPERATION
>
> [9.2] Liability Cap
>
> > [MAXIMUM_LIABILITY]
> > Our total aggregate liability for any claims arising from or related
> > to these Terms or the Service shall not exceed:
> >
> > > The greater of:
> > (a) Total fees paid by you in the 12 months preceding the claim, OR
> > (b) USD $100 (for free tier users)
>
> [9.3] Exclusion of Damages
>
> > [EXCLUDED_DAMAGES]
> > IN NO EVENT SHALL WE BE LIABLE FOR:
> >
> > > Indirect, incidental, special, or consequential damages
> > > Loss of profits, revenue, or business opportunities
> > > Loss of data or data corruption
> > > Cost of substitute services
> > > Damages from unauthorized access to your account
> >
> > EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
>
> [9.4] Jurisdictional Limitations
>
> Some jurisdictions do not allow limitation of implied warranties or exclusion of
> certain damages. In such jurisdictions, our liability is limited to the maximum
> extent permitted by law.
>
> 10.0 // DISPUTE_RESOLUTION
> ---------------------------------------------------------------------------------
> [10.1] Governing Law
>
> > [JURISDICTION] Republic of India
> > [COURTS] Exclusive jurisdiction: Courts of New Delhi, India
> > [LANGUAGE] English shall be the governing language
>
> [10.2] Informal Resolution
>
> Before initiating formal proceedings, you agree to contact us at
> contact@luxelensai.com and attempt to resolve the dispute informally for at
> least 30 days.
>
> [10.3] Arbitration
>
> > [BINDING_ARBITRATION]
> > If informal resolution fails, disputes shall be resolved by binding
> > arbitration administered in New Delhi, India.
> >
> > [RULES] Arbitration conducted under Indian Arbitration and
> > Conciliation Act, 1996
> >
> > [LANGUAGE] English
> >
> > [AWARD] Arbitrator's decision is final and binding
>
> [10.4] Class Action Waiver
>
> > ==========================================================================
> > CLASS ACTION WAIVER
> > ==========================================================================
> >
> > YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED
> > ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR
> > REPRESENTATIVE ACTION.
> >
> > You waive any right to participate in a class action lawsuit or
> > class-wide arbitration against us.
>
> [10.5] Exceptions
>
> The following are exempt from arbitration:
> - Claims for injunctive relief to protect IP rights
> - Small claims court actions (where eligible)
> - Claims required by law to be litigated in court
>
> 11.0 // TERMINATION
> ---------------------------------------------------------------------------------
> [11.1] Termination by You
>
> > [METHOD] Cancel via Account Settings or contact support
> > [EFFECT] Access continues until end of current billing period
> > [DATA] Your data deleted per Privacy Protocol retention schedule
>
> [11.2] Termination by Us
>
> We may suspend or terminate your account:
>
> | Reason | Notice | Effect |
> |--------|--------|--------|
> | Terms violation | Immediate | No refund |
> | Illegal activity | Immediate | No refund + authorities notified |
> | Non-payment | After grace period | Pro-rata refund if applicable |
> | Service discontinuation | 30 days | Pro-rata refund |
>
> [11.3] Effect of Termination
>
> Upon termination:
> - License to use Service immediately terminates
> - You must cease all use of the Service
> - We may delete your data (per retention policy)
> - Provisions that should survive termination will survive (IP, Indemnification,
> Limitation of Liability, Dispute Resolution)
>
> 12.0 // AI_SPECIFIC_TERMS
> ---------------------------------------------------------------------------------
> [12.1] AI-Generated Content Disclaimer
>
> > [IMPORTANT]
> > Outputs are generated by artificial intelligence and may:
> >
> > > Contain errors, inaccuracies, or unexpected results
> > > Resemble content generated for other users
> > > Not be suitable for all purposes without human review
> > > Require verification before commercial or critical use
> >
> > YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND VALIDATING
> > ALL OUTPUTS BEFORE USE.
>
> [12.2] No Guarantee of Results
>
> We do not guarantee that Outputs will:
> - Meet your specific requirements
> - Be accurate, complete, or error-free
> - Be suitable for any particular purpose
> - Not infringe third-party rights (you must verify)
>
> [12.3] Model Updates
>
> We may update AI models at any time, which may affect Output characteristics.
> We are not obligated to maintain consistency across model versions.
>
> 13.0 // THIRD_PARTY_SERVICES
> ---------------------------------------------------------------------------------
> [13.1] Third-Party Integrations
>
> The Service may integrate with third-party services (authentication, payment
> processing, etc.). Your use of such services is subject to their respective
> terms and privacy policies.
>
> [13.2] Third-Party Links
>
> Links to third-party websites are provided for convenience. We are not responsible
> for their content, privacy practices, or availability.
>
> 14.0 // GENERAL_PROVISIONS
> ---------------------------------------------------------------------------------
> [14.1] Entire Agreement
>
> These Terms, together with our Privacy Protocol and any other policies referenced
> herein, constitute the entire agreement between you and us regarding the Service.
>
> [14.2] Severability
>
> If any provision of these Terms is found unenforceable, the remaining provisions
> shall continue in full force and effect.
>
> [14.3] Waiver
>
> Our failure to enforce any right or provision shall not constitute a waiver of
> such right or provision.
>
> [14.4] Assignment
>
> You may not assign these Terms without our written consent. We may assign these
> Terms freely in connection with a merger, acquisition, or sale of assets.
>
> [14.5] Force Majeure
>
> We shall not be liable for any failure or delay due to circumstances beyond our
> reasonable control, including natural disasters, war, terrorism, pandemics, or
> infrastructure failures.
>
> [14.6] Notices
>
> > [TO_YOU] Via email to your registered address or in-app notification
> > [TO_US] contact@luxelensai.com or mail to registered address
> > [EFFECTIVE] Notices effective upon sending (email) or receipt (mail)
>
> 15.0 // CHANGES_TO_TERMS
> ---------------------------------------------------------------------------------
> We may modify these Terms at any time. When we make material changes:
>
> - We will update the "Last Updated" date
> - We will notify you via email and/or prominent notice
> - Continued use after notification constitutes acceptance
> - If you disagree, you must stop using the Service
>
> Version History:
>
> | Version | Date | Summary |
> |---------|------|---------|
> | v4.0.1 | 2026-10-11 | Payments restated for one-time credit packs; storage per retention schedule |
> | v4.0.0 | 2026-02-03 | Global compliance update; AI-specific terms added |
> | v3.0.0 | 2025-06-15 | Indemnification and arbitration clauses added |
> | v2.0.0 | 2025-01-01 | Commercial licensing terms updated |
> | v1.0.0 | 2024-08-01 | Initial release |
>
> 16.0 // CONTACT_INFORMATION
> ---------------------------------------------------------------------------------
> > ==========================================================================
> > CONTACT MATRIX
> > ==========================================================================
> >
> > [OPERATOR]
> > > Entity: Softpiper Solutions LLP
> > > Location: India
> >
> > [GENERAL_INQUIRIES]
> > > Email: contact@luxelensai.com
> >
> > [LEGAL_NOTICES]
> > > Email: contact@luxelensai.com
> > > Subject: "LEGAL NOTICE"
> >
> > [SUPPORT]
> > > Email: support@luxelensai.com
> > > Response: Within 48 hours
>
> =================================================================================
> [END OF TERMS OF SERVICE]
> Hash: #TOS-GLOBAL-2026-v4.0.0
> Status: ACTIVE
> =================================================================================
>
> [SYSTEM] Usage constitutes acceptance of these Terms.
> [SYSTEM] Document maintained by: Legal & Compliance Team
> [SYSTEM] Next scheduled review: 2026-08-01
>
> These Terms of Service are effective as of February 3, 2026.
> © 2026 Softpiper Solutions LLP. All rights reserved.